Every error in your process costs time and money – in economically challenging times, no company can afford unnecessary failure costs. This practical workbook guides you and your team step by step towards a nearly error-free, integrated business process.What you do in 5 steps:- Capture the entire process in a simple way.- Record all errors in a list.- Systematically connect the errors to the process.- Develop lasting and secured solutions.- Implement these solutions step by step, in the sequence of the process.The result: All underlying causes of failure costs are systematically eliminated – the outcome is a nearly error-free process from start to finish."During our last session we will complete this project together. Once again, I am very impressed with what has been achieved."Head of Maintenance & Facility Management"Finally in a proper book! I have always kept my notes on it well preserved."LEAN Manager, Consumer Goods Chain“Failure Costs? Seriously?”, a small investment that already pays for itself with the first corrected error.