Many companies have introduced Lean, WCM and 6 Sigma, trying to realize the promise ofthese techniques: twice as much production at half the costs. But in the West we are lesssuccessful in achieving these goals than the Japanese. In this book, Steven Blom explains whyand proposes ideas and methods to make real progress in increasing productivity.According to Blom balancing out the Technical and the Social System of a company is crucial.Finding the right balance between these two systems requires that top management payscontinuous attention to both the production processes and the employees who do the job.This book is a must-read for every manager who works with Lean, WCM and 6 Sigma andwants a) to put a major step forward in improving the effiency and effctiveness of his/hercompany, and b) to create a stimulating and enjoyable workplace for his/her employees.Not only top managers will appreciate the book, it is also written for middle management,sta members and workers.