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Service quality and customer loyalty in professional business service relationships

K.A. Venetis

Service quality and customer loyalty in professional business service relationships an empirical investigation into the customer-based service quality concept in the Dutch advertising industry

Name: Service quality and customer loyalty in professional business service relationships
ISBN: 9789090108650

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ISBN-13

9789090108650

Uitgever

NUR

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NSTC 501094261 · CB-relatie 8988360 · Bijgewerkt 6 augustus 2026

Service quality and customer loyalty in professional business service relationships

an empirical investigation into the customer-based service quality concept in the Dutch advertising industry

PaperbackNederlands