The Art of Critical Decision Making

Learn to approach the critical decisions in your life with a more seasoned, educated eye with this fascinating 24-lecture series.Learn to approach the critical decisions in your life with a more seasoned, educated eye with this fascinating 24-lecture series that explores how individuals, groups, and organizations make effective decisions.

The heart of this accessible series is a thorough examination of decision making at three key levels. First, you'll look at decisions made at the individual level, where, among the many things you'll learn is that intuition is more than just a gut instinct and, in fact, represents a powerful pattern recognition capability. Then, you'll explore decisions made at the group level, where you'll try to answer the question of whether groups are "smarter" and more capable of making critical decisions than individuals. And finally, you'll pull back to analyze organizational decision making, in which Professor Roberto demonstrates how some organizations have encouraged and reliably performed vigilant decision making in the face of risky scenarios. Whether you're the head of a Fortune 500 company, a government agency, or an everyday household, you constantly make decisions important to you and those immediately around you.

These lectures offer you a toolbox of practical knowledge and skills that you can apply to various decisions - whether large or small - in your everyday life and work. Professor Roberto's lively lectures are packed with useful anecdotes, tools, and advice designed to improve your own ability to make informed decisions. As you explore the intriguing process of making a good decision, you'll strengthen your grip on individual theories of decision making and the situations that illustrate them.

Inhoud

CH1. Making High-Stakes Decisions
CH2. Cognitive Biases
CH3. Avoiding Decision-Making Traps
CH4. Framing-Risk or Opportunity?
CH5. Intuition-Recognizing Patterns
CH6. Reasoning by Analogy
CH7. Making Sense of Ambiguous Situations
CH8. The Wisdom of Crowds?
CH9. Groupthink-Thinking or Conforming?
CH10. Deciding How to Decide
CH11. Stimulating Conflict and Debate
CH12. Keeping Conflict Constructive
CH13. Creativity and Brainstorming
CH14. The Curious Inability to Decide
CH15. Procedural Justice
CH16. Achieving Closure through Small Wins
CH17. Normal Accident Theory
CH18. Normalizing Deviance
CH19. Allison's Model-Three Lenses
CH20. Practical Drift
CH21. Ambiguous Threats and the Recovery Window
CH22. Connecting the Dots
CH23. Seeking Out Problems
CH24. Asking the Right Questions