1. Essentials of the PSO2. Business object model of the PSO3. Agile within the PSO4. Lean within the PSO5. Human resource management within the PSO6 . Setting up the PSOAppendicesTemplate examplesStructuring the organisation based on formally defined products and services. Templates are provided in the book for this purposeThis book is intended as a reference guide for those responsible for, or supporting, the restructuring of (part of) a medium-sized to large organisation. The aim is to achieve improvements in operational management. It covers the structuring of the organisation based on formally defined products and services. Templates are provided in the book for this purpose. It also covers the integration of Agile and Lean within the products and services organisation.This book is intended as a reference guide for those responsible for, or involved in supporting, the restructuring of (part of) an organisation. The aim is to achieve improvements in business operations. It covers the structuring of the organisation based on formally defined products and services. Templates are provided in the book for this purpose. It also covers the integration of Agile and Lean within the products and services organisation.