Serie
ITSM Library
21 delen · door Jan van Bon, K. Brand, E. Rozemeijer · 2006–2017
Leesvolgorde
- Foundations of IT Service Management op basis van ITIL (2006)
- ISO/IEC 20000 (2006)
- Service Agreements (2006)
- A Management Guide (2007)
- 4 (2007)
- ITIL V3 (2007)
- Frameworks fur das IT Management (2007)
- Frameworks for IT Management (2007)
- Implementing metrics for IT service management (2008)
- ITIL Foundation Exam (2008)
- ISO/CEI 20000 - Introduction (2010)
- capacity management (2010)
- IT service management (2012)
- Financial management (2012)
- Foundations of IT service management (2012)
- ISO/IEC 20000 Guía de bolsillo (2012)
- Foundations of IT service management (2012)
- Fundamentos de gestion de servicios TI (2012)
- 3 (2017)
- Frameworks for IT Management (2017)
- Implementing ISO/IEC 20000 Certification: The Roadmap (2017)
Foundations of IT Service Management op basis van ITIL
Foundations of IT Service Management op basis van ITIL
· 2006
ISO/IEC 20000
Jan van Bon
€ 16,91
Service Agreements
Jan van Bon
€ 23,85
A Management Guide
K. Brand
€ 22,00
4
Jan van Bon
€ 73,14
ITIL V3
Jan van Bon
€ 12,67
Frameworks fur das IT Management
Jan van Bon
€ 42,35
Frameworks for IT Management
E. Rozemeijer
€ 16,91
Implementing metrics for IT service management
Deborah Smith
€ 104,94
ITIL Foundation Exam
A. de Jong
ITIL Foundation Exam
A. de Jong
Paperback · 2008
ISO/CEI 20000 - Introduction
L. van Selm
Paperback · 2010
capacity management
Adam Grummit
E-book · 2010
IT service management
Mike Pieper
IT service management
Mike Pieper
E-book · 2012
Financial management
E-book · 2012
Foundations of IT service management
E-book · 2012
ISO/IEC 20000 Guía de bolsillo
Jan van Bon
E-book · 2012
Foundations of IT service management
E-book · 2012
Fundamentos de gestion de servicios TI
Jan van Bon
E-book · 2012
3
Brian Johnson
E-book · 2017
Frameworks for IT Management
Jan van Bon
E-book · 2017
Implementing ISO/IEC 20000 Certification: The Roadmap
David Clifford
E-book · 2017